Terms and Conditions kis711 — Platform User Guide

Welcome to kis711. This document contains the terms and conditions governing the use of our online betting platform at kis711.win. By accessing, registering, or using any part of our platform — whether through the website or mobile app — you automatically agree to be bound by all terms stated in this document.

If you do not agree with any part of these terms, you are not permitted to use the kis711 platform. We recommend reading this entire document carefully and keeping a copy for your reference.

These terms are to be read together with Privacy Policy and Responsible Gaming Guide which forms part of the overall agreement between you and kis711.

To register and use the kis711 platform, you must meet the following requirements without exception:

• At least 18 years old on the date of registration.
• Be the individual registering under your own name — not on behalf of another person.
• Have never been banned or restricted from using online gambling services.
• Have the legal capacity to enter into a binding agreement.
• Provide truthful, accurate, and complete information during registration.

Each user is only permitted to hold one active account at any one time. Multiple account registrations are strictly prohibited and will result in the closure of all related accounts and forfeiture of any existing balances. kis711 reserves the right to request identity verification documents (KYC) at any time to verify the information provided.

The identity verification process (KYC) may require you to submit a copy of your identification card, proof of address, and other supporting documents. Winnings withdrawals will only be processed after KYC has been successfully completed. This is a protective measure for the security of your own account.

Kis711 accepts deposits via a variety of popular local payment methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay and direct bank transfers to major banks. All deposits are credited to your account within seconds after a successful transaction.

The minimum deposit limit is RM20 for most payment methods. Daily and monthly maximum deposit limits vary depending on the selected payment method. You can check the current limits directly in your account settings.

• All deposits must be made using a payment method registered in your own name.
• Deposits from third parties are not accepted and will be returned.
• Any fees charged by the payment provider are the player's responsibility.
• Kis711 does not charge any processing fees for standard deposits.

For withdrawal of winnings, players must first complete the KYC process. Withdrawals are processed within 5 minutes of approval. The minimum withdrawal limit is RM50. Withdrawals can only be made to the same payment method used for the deposit, unless specifically authorised by the kis711 support team.

Kis711 reserves the right to suspend withdrawals for security review purposes if unusual account activity is detected. In such cases, our team will contact you within 24 hours for further clarification.

Kis711 offers a wide range of bonuses and promotions for new and existing members, including a welcome bonus, weekly cashback, reload bonuses, and special Parlay promotions. Each promotion has its own terms and validity period as stated on the Promotions .

The general terms applicable to all kis711 bonuses are as follows:

• Wagering requirement: Each bonus carries a wagering requirement that must be met before winnings derived from the bonus can be withdrawn. The wagering ratio varies by bonus type.
• Bonus validity period: Bonuses must be used within the designated period. Expired bonuses will be automatically cancelled.
• Minimum betting limit: Wagering using bonus funds must meet the specified minimum value per bet.
• Eligible games: Some bonuses are only valid for specific games or categories.
• Bonuses cannot be combined with other bonuses unless clearly stated in the relevant promotion's terms.

Kis711 reserves the right to modify, withdraw, or terminate any promotion at any time without prior notice. Decisions made by kis711 management regarding bonus matters are final.

All bets placed on the kis711 platform are subject to the general betting rules as well as the specific rules for each game type or sport. Players are responsible for understanding the relevant rules before placing any bets.

• Confirmed bets cannot be cancelled or modified unless specifically permitted by the platform.
• In the event of a technical disruption during an active wager, kis711 reserves the right to void the wager and refund the original stake.
• For sports wagering, the official results from the relevant sports authority will be used as the final reference.
• Bets placed after an event has started (in-play) are subject to real-time odds that may change at any time.
• All slot and casino games use a certified random number generator (RNG) to ensure complete fairness.

Kis711 reserves the right to void any bet deemed invalid, including bets placed through unauthorised methods or by exploiting any technical error on the platform. In such cases, the bet amount will be credited back to the player's account.

The following activities are strictly prohibited on the kis711 platform and may result in immediate action, including account closure and forfeiture of balance:

• Registering more than one account under the same or different names.
• Using another person's information to register or verify an account.
• Using automated software, bots, scripts, or any third-party tools to access or interact with the platform.
• Player collusion to manipulate game outcomes or exploit the system.
• Betting arbitrage (arbing) intended to systematically exploit odds discrepancies.
• Processing third-party payments through a kis711 account.
• Any attempt to exploit technical errors, bugs, or system vulnerabilities.
• Spreading false or misleading information about the kis711 platform.

You are solely responsible for keeping your account login credentials secure, including your username and password. We recommend using a strong password — a combination of uppercase letters, lowercase letters, numbers and symbols — and never sharing your login details with anyone.

Kis711 shall not be held responsible for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

• Change your password immediately if you suspect your account may have been accessed without authorisation.
• Do not log in to your account over an unsecured public Wi-Fi network.
• Always log out of the platform after each session when using a shared device.
• Enable two-factor authentication (2FA) where available for an additional layer of protection.

If you suspect your account has been accessed without authorisation, contact our support team immediately via Live Chat or email at [email protected]. We will respond and take protective measures within 2 hours.

Kis711 takes the privacy and personal data protection of all our players seriously. All personal information collected during registration and use of the platform is processed in accordance with Privacy Policy in detail.

In summary, we are committed to the following:

• Your personal data will not be sold, rented or shared with third parties without your consent, except where required by law.
• All data is stored in a secure environment protected by 256-bit SSL encryption.
• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate data or deletion of data under certain circumstances.

You may close your kis711 account at any time by contacting our support team. Before closure, ensure there are no outstanding balances or pending wagers in your account. Valid balances will be returned to you via the standard withdrawal process.

Kis711 reserves the right to suspend or close any player's account without prior notice under the following circumstances:

• Violation of any terms and conditions stated in this document.
• Suspected fraud, money laundering, or other illegal activity.
• Requests from the relevant authorities.
• Registration details found to be false or inaccurate.
• Inactive for more than 12 consecutive months (inactive account).

For inactive accounts, kis711 will send an email notice to the registered address before taking any action. Balances in inactive accounts will be retained for 24 months before being subject to the expired balance policy.

The kis711 platform is provided "as is" without any express or implied warranties. While we make every effort to ensure the platform operates without interruption, we cannot guarantee that the service will always be free from technical disruptions, delays, or errors.

• Kis711 is not liable for any losses arising from service disruptions beyond our control.
• We are not liable for any indirect, consequential or special losses arising from use of the platform.
• The maximum liability of kis711 to any player is limited to the player's net deposit amount within the 30 days preceding the claim.

Kis711 reserves the right to change, update, or replace any part of these terms and conditions at any time at our sole discretion. Such changes take effect immediately upon being posted on this page.

We will endeavour to notify players of significant changes via in-platform notices or email to your registered address. However, it is your responsibility to review this page periodically to ensure you are always aware of the latest terms.

Continued use of the kis711 platform following any changes to the terms constitutes acceptance of those changes. If you do not agree with the changes made, you have the right to close your account at any time.

If you have any questions, concerns or complaints regarding these terms and conditions or general use of the kis711 platform, our team is ready to assist you through various communication channels.

• Live Chat: Available 24/7 directly within your kis711 account — response within 2 minutes.
• WhatsApp: Contact us via the kis711 mobile app for quick assistance.
• Email: [email protected] — we aim to respond within 4 hours.

For official complaints or disputes related to your account or transactions, please submit complete information including your account ID, transaction date, and details of the issue. Our team will investigate and respond within 3 business days.

You may also visit the FAQ for answers to the most frequently asked questions about the platform, payments, and games.